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Manoj Kumar R M

"A Software Quality Test Engineer"

Quality

Introduction

-- Proficient in Software testing with strong interpersonal and team management skills, analyzing FRS and use case documents, defining Test scenarios, writing, and executing different kinds of Test cases, participating in Reviews, Defect Tracking and preparing status report.

-- Committed to help the organization grow and ensure the betterment of client experiences.

-- Expertise in incorporating industry best practices, techniques, and methodologies into existing testing processes for effective bug fixing & resolution of issues.

Roles & Responsibilities

-- Managed teams of three people and tracked project progress.

-- Participate in Test Planning activities and implement new methods to strengthen the team and achieve application quality.

-- Possess exceptional communication, analytical, and problem-solving skills to work in a multi-cultural environment along with team management.

Skill Set

Manual Testing

Have extensive experience in analysing FRS and use case documents, building test scenarios, developing and executing various types of test cases, participating in reviews, defect tracking, and preparing progress reports.

Skills
Automation Testing

Great exposure in Automating both Web and Mobile Automation and able to write Test Scripts using Python, Java and JavaScript. Able to automate APIs using Postman and the ThunderClient. Exposure in Cypress, Selenium, Playwright, WebDriverIO, Appium.

Skills
Project Management

Conducted testing activities to ensure quality and functionality of assigned systems, ensuring timely and accurate test communication with Development Leads, Project Manager & Senior Management throughout the project life cycle.

Skills

FrontEnd

HTML
CSS
BootStrap

BackEnd

Java
Python
JavaScript
MySQL

Testing Frameworks

Selenium
Cypress
Playwright
Appium
WebDriverIO
Robot Framework

Assertion Libraries

TestNG
PyTest
Chai
Mocha
Jest

Tools

MS Excel
JIRA
ServiceNow
Postman
ThunderClient
JMeter

IDE

ThunderClient
Eclipse
Jupyter Notebook
PyCharm
VS Code

Manual Testing

Agile - Scrum
Performance Testing
RTM
BugLife Cycle
Web app Testing
Mobile app Testing [Android]

Projects

Field Service Management

Field Service Management is a mobile application which helps the field engineer to capture the work order status assigned to him/her. The app is developed to maintain the track of the repair done for the machine. It also includes the web-based application where the service provider can assign the work order to the field service engineer.

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Appointment Booking

Appointment Booking System is a web-based application which helps the customer to book their appointment through it. Appointment booking system was developed to make the customer comfortable and to avoid the waiting time in service center.

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Material Management System

Material Management System is a web-based application which helps business to manage key functions such as product planning, parts purchasing, maintaining inventories, interacting with suppliers, providing customer service, and tracking orders, which helps senior management to utilize the resources better.

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Service Now

Service Now application(ITSM) is a SAAS product which is used to manage IT services. In this application, functional testing of different modules’ workflow were performed- Service desk, Demand Management, Change Management, Incident Management, Problem, Knowledge, Request (RITM), Service Catalogue.

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Job Management System

Job Management System is a web-based application which is used to maintain the vendor details, job details and the contract employees login and log-off informations.

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E-Commerce Discount Management

In E-Commerece business, discount plays a crucial role to attract the end users. The web based application is developed to manage and configure the e-commerce website especially the discounts for various products.

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